MAISON TAÉ — POLICIES
 

01. Booking Policy
Appointments must be booked in advance and are subject to availability. A deposit may be required to secure your appointment.
 

02. Cancellation & Rescheduling Policy
Please provide at least 48 hours’ notice to cancel or reschedule. Late cancellations and missed appointments may result in the loss of your deposit.
 

03. Late Arrival Policy
Please arrive on time. Arrivals over 15 minutes late may need to be rescheduled to ensure your treatment can be carried out safely and without affecting other appointments.
 

04. Consultation & Suitability Policy
Your safety comes first. A consultation and suitability assessment may be required before treatment. Maison Taé reserves the right to decline treatment where it is not considered appropriate.
 

05. Treatment Policy
All treatments are individually tailored. Results vary between clients and no specific aesthetic outcome can be guaranteed.
 

06. Medical Disclosure Policy
Clients must provide accurate information regarding relevant medical history, medications, allergies, previous treatments and any other information that may affect treatment suitability.
 

07. Clinical Photography Policy
Photographs may be taken as part of your confidential clinical record and for treatment monitoring, legal, insurance and regulatory purposes where appropriate. Marketing use requires separate consent.
 

08. Aftercare Policy
Clients are responsible for following the aftercare guidance provided following their treatment. If you experience concerning symptoms, please contact Maison Taé and seek appropriate medical attention where necessary.
 

09. Refund Policy
Due to the personalised nature of aesthetic treatments, refunds are considered on an individual basis. Dissatisfaction with an aesthetic outcome does not automatically constitute grounds for a refund.
 

10. Privacy Policy
Your personal and clinical information is handled confidentially and in accordance with applicable UK data protection legislation.
 

11. Client Conduct Policy
Maison Taé is committed to providing a calm, respectful and professional environment. Abusive, threatening or inappropriate behaviour will not be tolerated.
 

12. Children & Guests Policy
For privacy, safety and hygiene reasons, clients should attend appointments alone unless an accompanying person has been agreed in advance.
 

13. Age Policy
Must be 18+ and identification requirements apply to all treatments. Maison Taé reserves the right to request photographic identification.
 

14. Complaints Policy
We value your experience. If you have a concern regarding your treatment or experience, please contact Maison Taé directly so we can review and address it appropriately.